Feds should have learned lessons on H1N1 rollout from listeriosis crisis

The federal government did not learn from its disastrous communications strategy during the listeriosis crisis and it's having a difficult time managing the H1N1 flu pandemic when it comes telling Canadians about their plan and rollout, say communications experts.

They argue that there needs to be better use of interactive online tools and community leaders spreading information about vaccination.

"I think they need...